Moderators will need to have their own Moderator User Name and Password during the conference room login-in process.(Do not use your Account Holder User name and password - this is for the web control panel only)
All User Name/s and Password/s are case sensitive and must be entered correctly as provided otherwise the system database will not recognize these creditials and Limited Guest controls will only be available.
Moderators (Presenters - Meeting Hosts) have access to all the feature controls within the video conference room. There can be multiple moderators assigned per video conference room. If you have multiple video conference rooms, for security reasons you will need to assign a Moderator User Name and Password for each room.
Moderators can access a number of different options via room settings tab inside the video conference room to limit guest feature activity during the conference - refer fast guide.
Moderators can Temporary Grant MODERATOR PERMISSIONS FOR A GUEST within the conference room on the fly.
> Hover your mouse over the Guest's name in your conference room to grant temporary moderator permissions
>To remove temporary moderator permissions, select the icon as shown above and select "Remove Permissions.
Attendees and Guests can access your video conference room via your unique conference room URL. It is free, no registeration required other than the simply logging-in into the video conference room by adding their name and a video conference room password if you have set one.There are no extra charges from us for guests to attend your meetings.
CONFERENCE ROOM ACCOUNT HOLDERS AUTO LOG-IN METHOD
Mozilla FireFox- Internet Exployer- Chrome- Opera web browsers are fine however,we encourage users to upgrade to the latest web browser version.
Adobe Security Box will appear > Select Allow option > Log-in Box appears.
Auto Log-in option
Manual log-in option.
Moderator User Name and Password is located in your members web control panel under "MY Moderators" Section
If the "OK" button is GREYED out or will not allow you to enter the room, one or more of these reasons apply:
Incorrect Room Password
The main controls for the Audio and Video are located as shown above.
The slider controls adjust the speaker output volume level and mic level input.
Hold down the green "Talk Now" button to activate the transmission of Video Cam and Audio stream.
The "Handsfree Button" Locks down (turns on) the Video Cam and Audio transmissions. (Moderator fetaure only)
Check > Reduces Echo - echo can occur when speakers are too close to mic or mic gain is up too high.
Select > Apply to make change or cancel
Select SETTINGS TAB inside the Conference Room, Check or uncheck the desired Feature/s as per list above.
ROOM SETTINGS TAB
Select ROOM SETTINGS TAB, to enable / disable certain features for guests / attendees.
Text Chat is used as a global IM (instant message) to all attendees / guests / moderator presenters within the conference room. Moderators and attendees can use the text chat - moderators can disable all text chat for attendees / guests at the room setting tab.
Select > Clear Chat > Deletes all text chat (Moderator Feature Only)
NEW FEATURE: Disable Text Chat on the fly. Ideal when in conference, getting guest feedback comment and then disabling to stop disctraction during
The Presentation feature converts your PowerPoint .pps file/s to flash quickly and easily for your conference room presentations.
During the presentation, you may choose to leave your video cam active or close it- Closing or de-activating your video web cam
Moderators can select the screen resize arrows < or > or both to resize the player on their screen.
To start the "Presentation" you first need to Upload your non-password protected powerpoint file. (Moderator Feature Only)
Select > "Presenter" Tab > Upload/Start PowerPoint Presentation menu appears
Now you need to Upload this file > Select > "Upload Tab"...this may take a moment depending on the file size as file is uploaded.
During the file upload, you will see the upload progress bar moving to the right, at completion you will hear an audioable alarm.
Select > the file you wish to play by >> Green Arrow or To delete a file > Select Red X
The player "Control Panel" shows the number of the slide being viewed and total number of slides. In addition, options include a speed control to automatically play each slide (5 secs -20 secs) : Next, I< back to first silde button - << previous slide button - > Play button - >>Next Slide -
The web browser feature (Moderators only) is useful for showing your attendees a website or for streaming a video on google youtube for example.
The synchronize button is used to push the webpage to attendee's.
Most websites will pull up fine, however some flash components may not due to technical difficulty (Flash in Flash) Example - If a website has flash buttons or banners.
The Video Webcast feature is widely used to stream the video and audio of a particular event to your attendees. As an example, churches can stream the Sunday service, a wedding or business might stream a presentation meeting or other event to branch offices. Substitute your video webcam for your video cam recorder for a more professional shoot, you may need to have compatible pc software for your video cam recorder to function from your computer.
To use the "Video Show" webcast feature (Moderators)
Select > Video Tab
Streaming commences following a few moments and all attendees will see and hear the webcast. This feature locks ON the microphone and video
To turn off the "Video Show" Feature
Select > "Stop Video"
Fig2 displays the "Video" WebCast Attendees fully expanded screen view dimensions. To expand (re-size) your screen, click the < or > arrows
What is Desktop sharing? : (DTS) is a common name for technologies and products that allow remote collaboration on a person's computer. DTS feature is available for Moderators only which allows you to show your screen - web browser - word document - excel - any application. Moderators can share their pc screen or application and show guest's in the conference room whilst at the same time video conferencing. DTS requires a good solid internet connection speed in order for the DTS to synchronize quickly and is available as standard for up to 25 people in the conference room.
Select > Desktop Sharing Tab
Select > Start Sharing Player Button
Moderators Only will see a automatic java plug-in request to "Run" or "Cancel"
Select > Check Box (always trust...) > Select "Run"
In a few moments, all guests in your conference room will see what you viewing on your pc screen.
Remember, if you want to video conference while using the DTS, pause a moment while the DTS loads for everyones screen and use the "handsfree" button to active your mic and video web cam before minimizing the conference room.
Moderators and Guests can expand / reduce the DTS view by click < / > arrows inside the conference room.
To STOP Dest Top Sharing - screen sharing:
Select > "Stop Sharing" Button.
Select > Another Mode as required.
This feature enables MODERATORS to select a GUEST within the conference room for the purpose to converse with the choosen individual
Either party can accept or reject a "Private duplex conversation" fig4
The "P" icon along side each of the names in fig6, indicates a "Private duplex conversation" is in progress -fig5
The File share feature allows Moderators and Guest's (if not disabled in room settings) to share various types of files either to the group or
>Select Blue button as shown in fig1 above to access your shared files folder, this then shows the panel below fig2.
> Select BROWSE button to view the file you wish to upload.
Moderators Only can active this feature by selecting the 'WhiteBoard" TAB.
Moderators can Record (see options in fig 1.1) and save the Audio Video and Data (presentation) for playback purposes in either the conference room or for publishing the vide recording to YouTube or whatever website you choose. NOTE: The recorder plug-in works on PC only at this time.
Fig 1.1 - Shows the various Recording options, select the desired File types (AVI, FLV, SWF etc) and/or compression rates - remember this feature available to the moderator only and records the moderator.
First Time Room Moderator / PC user, you will need to install a recording exe add-on plug-in (Moderators only)
Select YES to install the recording plug-in (fig1.1)
Select SAVE (fig 1.2)
Now your ready to begin RECORDING.
To start the Video Record Presentation - Select > REC button
Choose (Data recording Only) screen area options (fig 1.3)
Whilst the system is recording your meeting, you will see the RECORD Light Flash, if paused a GREEN PAUSE
To finish the recording select STOP recording. (fig 2.0)
Now, SELECT RECORD button > SELECT CONVERT FILE option ( fig1.1)
Select the desired Folder, then the desired sub folder (Project - residing on your pc), open this and the system will automatically convert the file
Quick Demonstration Video :Needs slight update due to new convert option not showing.
There are currently 15 international languages available - the system defaults to ENGLISH, however you may change this.
Members and Guest's can each individually change the conference room skin interface to their desired language.
1/ Select and Click the USA Flag near the Top Right Corner of the conference room - pull down menu opens
2/ Select language flag and the interfaces will change accordingly
The members conference control room panel will soon have this abilty also, currently available in English and Russian.
SET THE DEFAULT LANGUAGE FOR THE ROOM -full details in control panel - Select API (Beta)
The rooms intarface language is automatically determined by the relative location of the incoming user. It means that all users from Russia will open the room with Russian language. All users from Ukraine, will open the room with Ukrainian language. All users from Belarus, the Belarusian language, and so on.
Therefore, you as the room owner can install the your room language by default. It will allow all your users, regardless of their location to open the room with preset Russian language. Thus if your default language is Russian, even users from the USA or other countries, open your room with Russian language.
To set the default language, you need to send your users a room link like:
WARNING - After setting language -Do Not Change BACK TO ENGLISH - The interface Will DEFAULT TO ENGLISH with no option to change back.
Moderators have the ability to MUTE, KICK-OUT or even BAN a guest during the conference meeting.
|Smart Phones / Mobile Devices|
At this time, customers using the flash conferencing platform are so what limited, largely due to most devices / manufaturers are yet to include a full version of Adobe® Flash® Player 10.1+ Adobe® Flash® Lite does not function with our product.
However, we have released a Light Conference Room for guests to attend your meeting.
Guests can hear your audio, see the webcam video stream and be able to read all text chat messages.
Further Guests can communicate via text chat.
Image example using HTC Desire Android 2.2
In your room control panel, select light conference room. Here you will find the necessary html code and other information pertaining to this.
|X4 Audio Video Synchronous Streaming|
Moderators can Select > X4 TAB to enable the live sysnchronous simultaneous audio video streaming of up to 4 people.
The procedure requires the moderator to click and highlight (select) a member from the members list and drag this member (Hold down left key on your mouse) towards the center of the screen (As if placing inside the webcam image Fig 1 shown).
The member will be asked to either Accept or Decline this feature as in Fig 2 below.
Before beginning a video conference, shut down / close all unnecessary programs that maybe running on your computer. This advice is recommended for both the conference presenters and guests. Any distraction of computer resources such as emails with large attachments or other programs running such as windows updates or antivirus updates, real player, media player and the like will take up valuable bandwidth and CPU resources and could impact on the conference program performance.
If you have an important scheduled video conference, best practice is ensure your internet connection is available, also pre check your video conference room is available about 30 minutes prior. Why? Because occasionally internet routers, modems and even our own servers, may require re-booting from time to time and as such, your emergency alert (located in your web control panel) allows us 5 -10 minutes time to resolve an issue our side. (Fortunately, these problems are not common)
During a video conference, it's important to keep your guests attention and by maintaining an interactive approach, asking for responses is the best method and this can be done via the text chat readily.
We hope you'll enjoy using the video conference collaboration program, thankyou!