08/04/13

Permalink 02:12:43 pm, by pcvideoconference, 21 words, 428 views   English (US)
Categories: About

Video Conference Blog

NOTICE : New Company Blog Address.

ALL NEW BLOGS WILL BE POSTED HERE, PLEASE Book Mark this link.

http://video-conference-blog.pcvideoconference.com

05/21/13

Permalink 12:02:56 pm, by pcvideoconference, 198 words, 527 views   English (US)
Categories: Video Conference

New Video Conference Software

PC VIDEO CONFERENCE - BRAND NEW VERSION RELEASED TODAY

Where excited to migrate all conference rooms across to the new upgraded version. As new servers clusters have been built progress to complete this will be achieved by the end of today.

More details pertaining to the new version will be posted and / or emailed as soon as possible and later our webpages will be updated accordingly to reflect these changes.

IMPORTANT - When the new version arrives on your screen (V3.2.9) YOU MUST SELECT CONTR F5 on your keyboard or use the REFRESH button on your web browser to update your web browser cache.

ALL YOUR PREVIOUS VISITORS SHOULD DO THIS ALSO to ensure a clean fresh plug-in install.

For example, enter the conference url into the web browser, wait for he load sequence and sign in. Then SELECT CONTR F5 or the web browser fresh button and repeat the process.

Make sure you ALWAYS have a copy locally of anything you have uploaded to our servers, power point etc.

All Inquiries / Assistance - Please Use The Help Desk Ticket System

We appreciate and thank you for your business.

Sincerely,
Anthony Hosking and Client Services Team
PcVideoConference.com

12/19/12

Permalink 10:01:48 pm, by pcvideoconference, 151 words, 1335 views   English (US)
Categories: Service Status

iPRO Conference V3 Communication Servers

Please be advised that our website’s, email and customer support desk’s maybe disrupted at some point as we migrate to a brand new faster servers to handle the additional web traffic, ensure reliability as we complete 2012 in readiness for 2013.

ALL CONFERENCE ROOMS REMAIN 100% OPERATIONAL

iPRO Conference V3 Communication Servers

Preparation for the migration is currently under way and we expect some short outages as a result of the migration procedure and normal DNS internet related propagation delays within the next 24 - 48 hours.

For any emergencies, please contact us via Twitter (ConferenceV3) if our support desk is down.

We appreciate your understanding for this vital upgrade and thank all of customer’s for there continued business many of them we’ve been serving since 2004.

So from all of us here, we wish you a very Happy Festive Season and A Really Wonderful New Year 2013.

Best Regards
Anthony Hosking
Founder and CEO
www.PcVideoConference.com

10/18/12

Permalink 12:49:22 pm, by pcvideoconference, 463 words, 1051 views   English (US)
Categories: Video Conference

Video Conferencing - Power Point & Video Presentation Playback

Video Conferencing Software with Power Point Player

The power of live video conferencing webinars for your customers, prospects or indeed peers and staff is no doubt very productive, time saving and financially rewarding.

As the Pc Video Conference software enables Moderators to use either the Video or PowerPoint features whilst streaming in audio video streaming mode (if desired). we’ve included a couple of tips commonly asked by you via our help desk.

As proven, video streaming is very powerful as is video playback during live or recorded webinars.

Video Playback

You (Moderators Only) can either play your own uploaded video’s or indeed YouTube video’s to your audience.

Now please follow these guide lines.

1/ You can play .FLV, .F4V, .MP4, .MOV. Notice please, some formats, such as .MOV cannot be supported by your guests computers.

2/ Each file must not exceed 128Mb – if your file is larger, break this file down to several files.

3/ Youtube can be played back provided it is NOT set to private viewing within YouTube.

4/ Always play the complete video BEFORE your conference meeting to ensure everything works smooth.

Power Point – Presentation Playback

Now please follow these guide lines.

1/ Each .pps file must not exceed 128Mb – if your file is larger, break this file down to several files.

2/ Ensure BEFORE uploading the file to your conference room the file is NOT PASSWORD protected.

3/ The presentation player can be set to play each slide automatically or manually by the moderator using the player controls foward or back buttons (as per image above) or by selecting the miniature preview slides on the left side of the screen.

4/ Moderators can choose to optimize the screen to show full screen of the presentation to guests by choosing full screen mode.

5/ Every presentation should be played through by the moderator at least once prior to any conference meeting to ensure the playback is smooth without issues.

6/ Most marketers suggest the moderator turn off his/her webcam to ensure the audience focus is on the presentation
slides and not you.

Now the last tip for this post is regarding the drawing panel as seen by moderators during the presentation.

For obvious reasons, the drawing panel enables Moderators to write or draw directly onto the power point slide as would be the case to highlight a product feature etc.

If the drawing panel is not desired, simply click the hide button as shown in the image above.

Alright, there we have it for today’s Video and Presentation playback tips.

If you need any further assistance, visit our FAQ, User Manual webpages or indeed customer’s can of course contact us via the Conference V3 Help Desk.

I’m Anthony Hosking, thanks for coming by our blog.

Want A Room or Free Trial?
Visit our company website at www.PcVideoConference.com

09/28/12

Permalink 03:29:19 pm, by pcvideoconference, 354 words, 852 views   English (US)
Categories: Service Status

Websites Offline

Our websites are unfortunately offline currently, due to a significant Server Drive Failure.

Therefore some of our email communications including our Help Desk Support systems will be out of action till this issue is resolved.

The GOOD news is your Video Conference Rooms are NOT effected :)

Posted Sep 27, 2012 - 08:38 AM

At approximately 6am EST this morning, vz14 encountered an unexpected crash; subsequent investigation showed serious problems with the underlying RAID array. Up until this point our monitoring of the RAID and SMART status of all hard drives showed no issues, but it appears that the unexpected reboot caused serious issues with the RAID array.

We have successfully rebuilt the RAID array and are now performing a filesystem check to insure that the data on the array is secure. We will update this posting with more information as it becomes available.

Update 12pm The filesystem check is still in progress; we hope that it will complete soon so that the server can be restored to fully operational.

Update 2pm The filesystem is still in progress

Update 4pm The filesystem check is still in progress but at this time we do not believe that the data on the server’s primary disks will be recoverable; we are now preparing to move VPS’es from backup drives to new servers

Update 6pm The filesystem check has failed and the data on the primary drive is unrecoverable. We are now moving customer VPS’es from our most recent (weekly) backups to other servers.

Update 8pm The move of customer accounts is now well underway; as each account is moved it will be started up on a new server. Unfortunately this is unavoidable as the primary data disks have been lost and we are now recovering from backups.

Update 8:30pm The restore process will continue through the night and into tomorrow; we are working to restore all customers as quickly as possible but expect this process to take 12-16 hours due to the size of the data to be restored.

11.58pm All Systems Go! Everything is back online again.

Thank you for your continued patience and understanding.

Anthony Hosking

www.PcVideoConference.com

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